Information We Collect

When you visit our website or use our working capital analysis services, we collect several types of information to provide you with better service. This includes personal details you provide directly, technical information about how you interact with our platform, and business information necessary for our financial analysis services.

Personal Information

• Name, email address, and phone number when you contact us
• Business name and registration details
• Financial information relevant to working capital analysis
• Communication preferences and feedback

Technical Information

Our website automatically collects technical data including your IP address, browser type, device information, and how you navigate through our site. This helps us understand user behaviour and improve our platform's performance.

How We Use Your Information

We use the information we collect for specific business purposes that directly benefit your experience with praxivento. Our primary focus is providing accurate working capital analysis and maintaining effective communication with our clients.

• Conducting thorough working capital assessments for your business
• Responding to your enquiries and providing customer support
• Improving our analysis methodologies and service quality
• Sending important updates about our services (with your consent)
• Ensuring website security and preventing fraudulent activities

Information Sharing and Disclosure

We maintain strict controls over who can access your information. praxivento only shares your personal data in specific circumstances and always in accordance with Australian privacy laws.

When We May Share Information

• With trusted service providers who assist in delivering our services
• When required by Australian law or regulatory authorities
• To protect praxivento's legal rights or investigate potential fraud
• With your explicit consent for specific business purposes

All third-party service providers who handle your information are contractually bound to maintain the same level of data protection that we provide. We regularly audit these relationships to ensure compliance.

Your Privacy Rights

Australian Privacy Principles give you significant control over your personal information. We respect these rights and have established clear procedures for you to exercise them.

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

Protecting your information is fundamental to how we operate. praxivento employs multiple layers of security to safeguard your personal and business data from unauthorised access, alteration, or disclosure.

Security Measures

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Restricted access controls with multi-factor authentication
• Secure data storage with encrypted databases
• Regular staff training on data protection practices

While we implement industry-standard security measures, no system is completely immune to threats. We continuously monitor our systems and update our security protocols to address emerging risks.

Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.

When retention periods expire, we securely delete or anonymise your information. You can request earlier deletion of certain data types by contacting our privacy team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our platform. We're transparent about what cookies we use and give you control over your preferences.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand website usage patterns
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. We don't use third-party advertising cookies or tracking pixels for marketing purposes.

International Data Transfers

praxivento primarily stores and processes your information within Australia. However, some of our trusted service providers may operate servers in other countries with adequate data protection standards.

When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with Australian Privacy Principles. We never transfer personal information to countries without adequate privacy protections.

Changes to This Privacy Policy

We occasionally update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or prominent website notices.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.

Children's Privacy

Our services are designed for businesses and we don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've inadvertently collected such information, we'll take steps to delete it promptly.